You rent, we care!

Nina's cars, you rent we care

Terms of Use for Renting a Car

Rental Policies

No hidden cost, no surprise, our rental rules are there to testify. Terms and conditions in your native language are provided for acceptance before the contract is signed. Nina’s Cars, enjoy your holidays in peace

Included in your contract:

  • The vehicle of your choice or a similar category upon availability. The vehicle is in good condition and well equipped.
  • A comprehensive insurance with a minimum deductible of THB 3,000 not exceeding THB 10,000 THB for damage or injury.
  • This insurance includes theft, liability and guarantees to third parties.
    • – A 24/7 customer support in case of incident except for a flat tire or negligence of the user (e.g. lights on, loss of keys). Without a valid reason, assistance to fix the vehicle can be provided but will be charged.
  • Unlimited mileage in Phuket Island, for neighbouring provinces Krabi town and the beaches of Khao Lak an additional THB 200 fee per day will be charged. For legal reasons, be sure to inform us in advance.
  • We do not charge extra for multiple drivers.

Drivers’ commitments

  • You are at least 21 years old.
  • You hold a valid driving license issued in your home country or an international license (recommended).
  • You will present a valid passport.
  • In case of false statement, you will not be covered by any insurance in case of accident.
  • You agree to report any accident to the lessor, if feasible, within 2 hours.


In case of improper use (*) of the vehicle, insurance reserves the right not to cover the damage.

* Driving on the beach, on a rough terrain, on unappropriated roads…

Vehicle Return

You agree to return your vehicle in the same condition as it was rented. An inspection will be made by the two parties. If damage is found, a very dirty vehicle, missing items, cigarette burns… you will be responsible and immediately charged.

Unless a prior approval, Nina’s Cars will grant a further period of 2 hours if you were to return your vehicle late. Beyond that, you will be liable an extra THB 200 fee per hour.

The fuel level should be the same when returning your vehicle. If you return the vehicle with a lower level, a fee will apply.

Vehicle reservation

Your vehicle reservation will be confirmed upon payment of a deposit. This deposit will be refunded only if serious circumstances are proven (illness, accident …). If you cancel less than 96 hours before the date of delivery, your deposit will not be returned.

You can change your rental dates until 48 hours before the scheduled date. If you were to extend your rental, please notify us in a timely manner.


You may enjoy our delivery and collection service of your car at your place of residence. This service will be charged according to the location of this place.

You can pay in cash or by credit card in EUR, USD or THB. If paying by credit card, an additional fee at 4% of the total amount will be charged to cover our banking fee.

The rental rules are published for information purpose only. The company Nina’s Cars reserves the right to modify above rules at any time without prior notice.